Turn Instagram DMs into booked jobs
Greet Ninja auto-replies, qualifies leads, and helps customers book — so you stop losing revenue to missed messages.
- Replies in seconds, 24/7
- Capture leads before they move on
- Built for service businesses, not enterprise IT
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Built for service businesses like:
The problem
Customers expect fast answers on Instagram. When you are on a job, in back-to-back appointments, or after hours, messages pile up — and every delayed reply is a chance they book someone else.
- • Missed DMs mean lost bookings and wasted ad spend.
- • Copy-pasting the same answers is exhausting.
- • There is no single place to see who enquired and what happened next.
- Instant, on-brand replies to common questions
- Lead capture and follow-up you can actually track
- A shared inbox so nothing slips through the cracks
The solution
Greet Ninja is your AI receptionist for Instagram: it handles the first response, gathers the details you need, and keeps conversations moving — without replacing your personal touch when you want to step in.
How it works
Connect your account, add your business details, and let automation handle the busywork.
- Step 1
Connect Instagram
Link your professional account securely.
- Step 2
Set up your services
Add your services, pricing, hours, and business details so the AI answers accurately.
- Step 3
Capture & book
Enquiries get answered; you see everything in one place.
Features
Smart auto-replies
Answer common questions instantly with messages that match your brand voice and your actual services.
Conversations inbox
Every Instagram DM thread in one place — with unread badges, full message history, and the ability to reply directly from your dashboard.
Lead tracking
See who messaged, what they asked, and their contact details — all captured automatically and searchable from your leads list.
Manual handover
Switch any conversation from AI to manual mode instantly. Reply as yourself when a personal touch is needed, then hand back to the AI when you're done.
Services catalog
Define your services, prices, and durations. The AI uses this to answer pricing and availability questions accurately for your specific offerings.
Dashboard and analytics
Track leads, bookings, and revenue trends over time. Daily and monthly views keep you across your pipeline without having to open Instagram.
Use cases
High-volume enquiries: When promos or seasonal demand spike, automation keeps response times low without hiring overnight.
Owner-operators: You are the technician and the salesperson — Greet Ninja covers the inbox while you are on site.
After-hours coverage: Customers enquire outside working hours — Greet Ninja replies immediately, captures the lead, and lets you pick up in the morning with all details in hand.
Benefits
Faster replies
First response in seconds, not hours.
More bookings
Fewer ghosted threads and abandoned chats.
Less admin
Stop retyping the same DM fifty times a week.
Clearer pipeline
Know what is working and what is not.
A simple workflow
- Customer sends a DM from your story, ad, or profile.
- Greet Ninja replies with helpful, on-brand information.
- Lead details are captured for your follow-up or booking process.
- You review and jump in whenever a human touch is needed.
Built with care
We focus on reliable automation for real small businesses — not inflated claims. Your reputation matters, so Greet Ninja is designed to be helpful, transparent, and easy to turn off or adjust at any time.
Frequently asked questions
Does this work with Instagram rules?
Yes. Greet Ninja is built for customer-initiated enquiries and follows platform constraints for business messaging.
Will it send cold DMs?
No. It replies to people who message you first — not outbound spam.
Can I customise replies for my services?
Yes. Add your services, pricing, and business info — the AI uses this to answer questions accurately for your specific offerings.
Can I take over the conversation manually?
Yes. Each conversation has an AI/manual toggle. Flip it to reply as yourself directly from the dashboard, then switch back to AI when you are done.
Do I need a professional Instagram account?
Yes. Instagram professional accounts are typically required for official business messaging integrations.
Can I cancel anytime?
Yes. After the trial, the subscription is month-to-month.
Ready to stop losing DMs?
Start your free trial and see how Greet Ninja fits your business.
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